Once you, the Lead Member of the party of guests, the Party, all of whom, including the Lead Member are hereinafter referred to as the Party Members unless otherwise specifically referred to another manner, have chosen to book and rent your chosen self catering wheelchair accessible accommodation property, herein after referred to as the Property, we, the Owners, will send you, by email, a Booking Form.

When the Booking Form is completed and signed by the Lead Member, the Owners ask that the Booking Form is returned, by email or postal delivery, to the Owners. Upon the Owners receiving the completed and signed Booking Form, it is and shall be, thereafter referred to as the Rental Agreement. Upon being so referred to and so considered, the Terms and Conditions, as stated herein below, will form part of the Rental Agreement.

1.00

MAKING A BOOKING
The person who signs the Booking Form thereby undertakes and confirms that he/she is:

1.01

The Lead Member of the Party;

1.02

18 years of age or older;

1.03

Authorised to agree to these Terms and Conditions on behalf of Party Members included in the Rental Agreement, including any persons who may be substituted and, or added at a later date to the Party;

1.04

Responsible for keeping all Party Members informed of any changes to the arrangements relating to the holiday;

1.05

Responsible for ensuring that all Party Members are made aware of the Terms and Conditions within the Rental Agreement;

1.06

Responsible for the reasonable and decent behaviour of all Party Members;

1.07

Responsible for any injury, be it self-inflicted or otherwise, caused any Party Member and, or an invited person to a Party Member and, or invited person;

1.08

Responsible for leaving the Property in a clean and tidy condition;

1.09

Responsible for the Party Members and any invited persons’ exercise of due care and reasonable attention within and, or to the Property, which includes all fixtures and fittings and;

1.10

Responsible for reporting to the Owners any breakages and, or damage as may occur to or within the Property and agrees that any and all such breakages and damage shall be paid for prior to his/her departure.

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2.00

PRICES & PAYMENT

2.01

Payment must be made in Euros.

2.02

The initial payment required to secure a reservation is 50 percent of the total rental price.

2.03

Payment can be made either by International Bank Transfer or Credit Card via PayPal.

2.04

Payment by Credit Card is subject to a surcharge of 3.5%.  The amount of the surcharge equates to the amount the Owners are charged for accepting such payment.

2.05

Upon receipt of the deposit, the Owners will email the Lead Member to confirm the reservation.

2.06

The booking is not confirmed until the Owners have received payment of the deposit.

2.07

Payment of the balance must be paid at least 6 weeks prior to the stay at the Property.

2.08

The Owners are entitled to treat the booking as cancelled if the Lead Member fails to pay the balance within the stated period.

2.09

Prices are subject to change without notice – but the Owners guarantee that once the requested and agreed amount of deposit has been paid the price of the rental of the Property will not be increased.

2.10

A refundable Breakage Deposit on 100 Euros, which includes local taxes, must be paid to the Owners, upon the arrival at the Property.

2.11

The Breakage Deposit will be returned, less any agreed amount, at the time of departure.

3.00

ACCESS

3.01

The Owners shall be allowed access to inspect the Property prior to the Party’s departure.

3.02

The Owners reserve the right to access the Property during the Party’s stay.

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4.00

SECURITY, VALUABLES & INSURANCE

4.01

Any valuables left at the Property are left at the risk of the Party Members. The Owners are not and cannot be responsible for any loss or damage to the Party Members’ valuables and, or property.

4.02

As the rental price of the Property does not include holiday insurance, all Party Members should ensure that they have, individually and, or collectively, sufficient and adequate travel insurance, including cover for damage to the Property and possible cancellation of the Party Members’ holiday.

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5.00

ARRIVAL & DEPARTURE

5.01

Arrival at the Property is after 1600hrs local time (GMT +1) on the date as stated within the Rental Agreement unless otherwise previously agreed with the Owners.

5.02

On the day of departure the Party Members must vacate the Property before 1000hrs local time (GMT +1) unless otherwise agreed with the Owners.

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6.00

CANCELLATIONS

6.01

In the unlikely event of a significant change or cancellation of the Party’s booking, the Owners will inform the Lead Member as soon as practicably possible. If requested by the Lead Member and if possible, the Owners will try to arrange alternative accommodation of a similar type, price, standard and location. In the alternative, the Owners will refund all monies as paid by the Lead Member.

6.02

Any cancellation of the Rental Agreement can only be solicited in writing, either by Registered Delivery or Receipt Requested email addressed to the Owners, by the Lead Member.

6.03

Any cancellation of the Rental Agreement can only be effected consequent to the Owners receiving any such written request.

6.04

Cancellation will be effective from the date that the material communication is received in accordance with the above Terms and Conditions.

6.05

In the event of a solicited cancellation, by the Lead Member, of any part of the Rental Agreement, the following terms will apply: Solicited cancellation within 51 days of the holiday, as defined by the Rental Agreement: no refund; solicited cancellation more than 51 days before the holiday, as defined by the Rental Agreement, 75% refund of monies paid.

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7.00

BEHAVIOUR

7.01

The Lead Member is responsible for maintaining the Property and all its contents and grounds in the similar state of cleanliness, repair and condition as at the commencement of the Rental Agreement.

7.02

The Lead Member is responsible for payment for any breakages or damage to the Property and, or breakage, damage and, or loss to the Property’s contents, as caused by any Party Member(s).

7.03

The Owners reserve the right to claim from any Party Member, financial recompense for any breakage, damage and, or loss as sustained and, or caused, to the Property and, or its contents, as may exceed the Breakage Deposit.

7.04

Only the persons detailed in the Rental Agreement may use the property, associated facilities and services unless the Owners have agreed otherwise.

7.05

The maximum number of Party Members, including infants, as detailed within the Rental Agreement, allowed to stay within the Property may not be exceeded.

7.06

The Owners reserve the right to terminate the Rental Agreement without prior notice and without refund or compensation, if the number of occupants of the Property exceeds the previously agreed number of Party Members.

7.07

The Owners do not allow tents or caravans within the Property.

7.08

Should a Party Member(s) behave in a disagreeable manner, the Owners may use their absolute discretion to terminate the Rental Agreement in relation to the specific Party Member(s). In such a situation, the PartyMember(s) concerned will be required to leave the Property forthwith. The Owners will have no further responsibility toward such Party Members as have been expelled from the Property. No refund will be made to the said Party Member(s) and the Owners will not reimburse any incidental expenses and, or costs as incurred by the said Party Member(s).

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8.00

THE OWNERS RESPONSIBILITIES & LIABILITIES

8.01

The Owners accept no responsibility for any descriptions within this website which contain inaccurate, incomplete or misleading information and, or errors.

8.02

The Owners cannot be held responsible, legally or otherwise, for ensuring that the Property is suitable for the Party Members’ needs or requirements.

8.03

The Owners reserve the right to substitute, alter or change, furniture, amenities and, or facilities, or any part of any activity, as was or is either advertised or previously available, without any prior notice.

8.04

The Owners cannot and do not accept any responsibility or liability, legal or otherwise, for any alteration to, delay or cancellation of holiday travel arrangements because of war, or threat of war, riot or civil strife, terrorist activity (threatened or actual), natural disaster, fire, sickness, weather conditions, action at an airport or port by any governmental or public authority, technical problems relating to transport, airport regulations, temporary, technical, mechanical or electrical breakdown with your accommodation or other circumstances amounting to ‘force majeure’ or Acts of God and other similar events beyond the control of the Owners.

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9.00

COMMENTS & COMPLAINTS

9.01

In the event that Party Members, are disappointed with the Property, the Owners must be contacted by the Lead Member so that the issue may be resolved.

9.02

Complaints received at the end of the holiday will not be accepted.

9.03

If a Party Member vacates the Property before the departure date as stated within the Rental Agreement, the Owners reserve the absolute discretion as to whether a refund may be payable.

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10.00

SWIMMING POOLS

10.01

The Swimming Pools are available for use all year round but the Owners cannot be held responsible for the temperature of the Swimming Pools.

10.02

Upon arrival at the Property, all Party Members must take time to fully familiarise themselves with the location, layout, and depths of the Property’s Swimming Pool.

10.03

The Party Members should not use the Swimming Pools whilst under the adverse influence of alcohol, medication or drugs, prescription and, or recreational.

10.04

If Party Members choose to swim or use the Swimming Pools at night, the Lead Member is responsible for ensuring that the Swimming Pools is properly illuminated by the Swimming Pools dedicated lights.

10.05

The Lead Member is responsible for ensuring that children, be they Party Members or invited persons, using the Swimming Pool and, or engaged in activities within the surrounding area of the Swimming Pools are supervised by a responsible and capable adult Party Member.

10.05

Under no circumstances should Party Members consume food or beverages, alcoholic or otherwise, whilst swimming in the Swimming Pool.

10.06

The Owners cannot and do not accept any responsibility or liability, legal or otherwise, for any injuries caused to Party Members and, or invited persons, either in or around the Swimming Pools.

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USE OF INFORMATION

11.01

The Owners may store the Party Members’ contact details in order to contact Party Members at a future date regarding new initiatives andthe further development services.

11.02

Unless required to do so by law, the Owner will not share, sell or distribute any of the information provided within the Rental Agreement without the Party Member’s consent.

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12.00

THE LAW

12.01

Spanish law governs the Terms and Conditions as form part of the Rental Agreement and all matters arising out therefrom.

12.02

Any dispute, claim or other matter, arising out of, or in connection with the Rental Agreement will only be considered and determined by the Courts of Spain.

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